Privacy policy

Here is the full Privacy Policy in English:

PRIVACY POLICY

Last updated:** 3 June 2026

1. Who processes your data

“Падел Едно” ООД, EIK BG208687491, with registered office and management address at: гр. Варна, ж.к. Владислав Варненчик, бл. 3, вх. 3, ап. 19, Bulgaria (hereinafter the “Company”, “We” or “Controller”) is the controller of the personal data collected through the website https://www.premiumpadel.eu (hereinafter the “Website”).

2. What personal data we collect

When using the Website and placing an order, we collect and process the following categories of personal data:

  • Full name
  • Email address
  • Phone number
  • Delivery address (street, number, city, postal code, country)
  • Order history
  • IP address and device information
  • Payment-related data (processed via Shopify Payments)

3. Purposes for which we process the data

We process your data for the following purposes:

  • Processing and fulfilling orders
  • Delivery of products via the courier service DPD
  • Providing customer support
  • Sending marketing communications (only with explicit consent)
  • Analysing user behaviour through Google Analytics 4 and Meta Pixel
  • Complying with legal obligations

4. Legal basis for processing

The processing of personal data is based on:

  • Performance of a contract (Art. 6, paragraph 1, letter “b” GDPR)
  • Legal obligations (Art. 6, paragraph 1, letter “c” GDPR)
  • Legitimate interest (Art. 6, paragraph 1, letter “e” GDPR)
  • Explicit consent (Art. 6, paragraph 1, letter “a” GDPR) – for marketing and retargeting

5. With whom we share your data

Your data may be shared with the following recipients:

  • Shopify Inc. (e-commerce platform and payment processing)
  • DPD Bulgaria (courier delivery)
  • Google LLC (Google Analytics 4)
  • Meta Platforms, Inc. (Meta Pixel for retargeting)
  • Public authorities, when required by law

6. Retention period

We retain your personal data for a period of **5 years from the date of your last order or interaction with the Website, unless a longer period is required by law.

7. Your rights

Under the GDPR, you have the following rights:

  • Right of access to your data
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent at any time

8. How to exercise your rights

To exercise any of the above rights, you may use the **contact form on the Website or send an email to: info@premiumpadel.eu. We will respond to your request within 30 days.

9. Cookies and tracking

The Website uses cookies and tracking technologies (Google Analytics 4 and Meta Pixel) to improve the user experience and run marketing campaigns. You can manage your preferences through your browser settings or the cookie banner on the Website.

10. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy. All changes will be published on the Website with an indication of the date of the last update.

11. Contact

If you have any questions regarding the processing of your personal data, you may contact us at:

Email:** info@premiumpadel.eu
Address:** гр. Варна, ж.к. Владислав Варненчик, бл. 3, вх. 3, ап. 19, Bulgaria